The
professional Hospitality course is designed to prepare you
for the most discerning of owners and is presented over 5
days.
Day
1 The Superyacht Industry including:
Number & types of yachts; Flag State Registrations;
Private and Commercial Yachts; STCW & Nautical
Qualification; MCA (British Coastguard); Chain of Command;
Rank & Position; Resumes / Interviewing; Crew
Agreements; Personal Appearance & Hygiene; Rules
Onboard; Nautical / Military Time; Vendor Contracts; Guest
Arrival; Preference Forms; Seamanship; Basic Safety; VHF
Radio; Phonetic Alphabet; Nautical Terminology & Vessel
Familiarisation
Day
2 Bar/Wine & Food Service Theory
including:
Bartending
Terminology; Cocktail Garnishes; Bar Equipment; Bar
Inventory; Beverage Provisioning; Handling and Serving
Wine; Formal meal sequence; Place settings; Food safety and
hygiene; Special diets; Cabin service
Day
3 Bar/Wine & Food Service Practical
including
practical demonstrations and exercises on all theory
subjects. Elements of this training will be undertaken on
board the Superyacht “GALAXY”
Day
4 Interior Detailing / Laundry including:
Cleaning without Guests Onboard; Cleaning Supplies; Caring
for Stemware; Caring for China; Polishing Silver; Bed
Making - practical; Laundry & Stain Removal
Day
5 Special Skills including;
Flower Arranging - practical; Fruit Baskets; Daily Duties
Click here to book a
course.